Frequently Asked Questions
What are your store hours?
We are open from 10 am until 5 pm each day Monday through Saturday. We are closed on Sundays to honor our staff and time with their families.
Do you have gifts for any budget.
Our motto is helping you get the best & most for your money. We have gifts for any budget. As a family owned & operated business, we are able to choose our own inventory, set our own prices and offer better deals than big box stores. Come and see us to help you find what works best for you and for the recipient.
I'm looking for a unique gift. What do you offer?
What’s the best way to care for my jewelry?
After each wear, gently wipe make-up and skin oils off with a flannel or lens cloth. Clean your jewelry, once a week, with jewelry cleaner using a firm toothbrush. Store your clean, dry jewelry in a zip bag, pouch or air-tight container.
Do not wear your jewelry in hot tubs, pools, ocean or shower. Do not wear your jewelry while cleaning the house with any household chemicals especially bleach. Remove your jewelry before gardening or handle outdoor chemicals.
Keep perfume, hairspray, sunscreen, lotions or other chemicals off your jewelry.
Last but not least, take off your jewelry before bed.
While we hate to think of someone not loving their gift, we do offer exchanges on purchases within 30 days.
We specialize in very unique gifts and offer many one of a kind items. Our owners regularly travel to market to be able to personally choose the inventory for our clients and often pick out beautiful and unique pieces. We also often have a collection of antique and estate pieces available.
What is your return policy?
I never know what to get my significant other. How can Jewelry Wholesale help me?
Our trained and knowledgeable staff can help you find the perfect gift for your significant other by learning a little about them and working within your budget. We will go over the inventory we have, ask questions about what they already have and help you find the perfect gift. We also offer services such as keeping a wish list on file for our customers.
Does Jewelry Wholesale buy broken or unwanted jewelry?
We do buy gold, silver coins, and diamond jewelry either in great shape or broken, unwanted jewelry. We offer the best market value based on the current rates for the metals and gemstones.
I don't know anything about diamonds. Where do I start?
Our trained team will help guide you through learning about the 4 Cs -Cut, Clarity, Color and Carat Weight. We will do our best to help you understand the process so that you find the best size and shape for your budget.
Do you offer layaway or finance options?
We offer layaway options with 10% down and payments each month for 6 months. We also offer financing available through Wells Fargo.
Do you offer repair work?
Do you offer custom design?
Our jeweler on staff would love to discuss about custom work and designs with you.
We have a certified bench jeweler on staff to be able to offer repairs. Each repair is evaluated and estimated before repair work will begin.
Do you offer appraisals?
We have certified jewelers on staff and can do appraisals by appointment. Please call to schedule your appraisal.